This notice explains how MTG Yazılım A.Ş. processes personal data while providing Shopinger, a WhatsApp-based online store and commerce operations product.
Your personal data is processed by MTG Yazılım A.Ş. as the data controller for Shopinger website, platform, store setup, customer support, and subscription operations.
For privacy requests and questions, you can contact us at destek@shopinger.co.
We may process identity and contact data, WhatsApp phone number, store and business information, billing and payment records, product information, order data, uploaded images and media, platform messages, support requests, usage logs, device and technical records, and communication preferences.
Personal data may be processed to create and manage Shopinger accounts, open online stores, manage products and orders, run WhatsApp-based workflows, prepare product descriptions and marketing content, provide support, issue invoices, maintain security, improve service quality, and comply with legal obligations.
Processing may rely on establishment or performance of a contract, compliance with legal obligations, establishment, exercise, or protection of a right, legitimate interests where fundamental rights and freedoms are not harmed, and explicit consent where required by law.
Data may be shared with hosting providers, payment and billing providers, Meta / WhatsApp infrastructure, analytics providers, AI and automation infrastructure providers, logistics or integration partners where applicable, authorized public institutions, and professional advisors when required for service delivery or legal compliance.
Data may be collected through the website, forms, WhatsApp conversations, platform usage, support channels, payment and billing flows, cookies, integrations, and automated systems used to provide Shopinger services.
Under Article 11 of the Personal Data Protection Law, you may request information about whether your data is processed, the purpose of processing, recipients of transferred data, correction or deletion where applicable, notification of such actions to third parties, objection to automated results, and compensation for unlawful processing damages.
You can submit your requests to destek@shopinger.co. Requests are evaluated according to applicable personal data protection legislation.
You can reach the Shopinger team directly by email.